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FAQ
Switching business phone system providers can be daunting, but we’re here to help! Check out our FAQ to learn more about the decibel platform.
Was your existing phone system a lofty investment that you’re not quite ready to give up? We offer SIP Trunk solutions to turn nearly any on-prem PBX into a cloud utilizing machine! We offer state-of-the-art IP Phones for those looking to upgrade, but with our flexible softphone, they aren’t required.
The decibel platform is so user-friendly that when it comes to making changes, like adding users or call rules, you can absolutely complete these items yourself! But of course, should you like a hand, the decibel team is just a phone call away and happy to assist.
The decibel platform is perfect for any business model, whether you’re in-office, remote, or anywhere in between! Our platform allows your team to access their calling from nearly any internet-capable device while keeping you and your managers in the know with top-notch reporting.
We know how important it is to keep your business numbers. After all, those numbers are a part of your brand identity and vital to protecting your reputation. Don’t worry! We allow you to keep your numbers when making the switch.